What is a Customer Success Manager?

Join Irit Eizips, CEO of CSM Practice, and Saqib Jamil, Customer Success Manager at Trapeze Group, as they talk about Saqib's valuable experience in customer success. Learn from the best practices of customer success, and know what a day in a Customer Success Manager looks like.

📑 Read more from this blog: What is a Customer Success Manager?
https://www.csmpractice.com/customer-success-manager

Here are some bonus resources for you!

📑 Want to know how much Customer Success Managers are getting? Read this blog now:
https://www.csmpractice.com/customer-success-manager-salary/

📑 3 Interview Tips for Hiring Customer Success Managers
https://www.csmpractice.com/3-interview-tips-for-hiring-customer-success-managers/

◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️

Need to hire a CSM?! Looking for your next job as a CSM?

We asked the customer success community - which recruiters do they recommend working with when hiring a CSM. Whether you are looking for a CSM job or hiring for one, download the list to work with others with a great experience.

⏬ Download the CSM recommended recruiters List: https://csmpractice.lpages.co/recruiters/

◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️

CSM HIRING PROCESS
Need help defining your CSM staffing plans, optimizing your hiring process? Reach out to CSM Practice to optimize your methodologies around hiring CSMs.

☎️ Contact us now: https://www.csmpractice.com/contact-us/

◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️

READY TO BUILD A WORLD-CLASS CUSTOMER SUCCESS PROGRAM?

Working with our world experts will provide your leadership team with the focus they need to deliver ongoing improvements to your customer success approach. Our programs are designed to provide your team access to expert advice, innovative strategies, and proven methodologies. Expert-led sessions will ensure your team adopts new processes and your unique core challenges are addressed in a manner that's tailored to your unique business model.

☎️ Apply for a free Customer Success Strategy session to see if our program is right for your organization: https://csmpractice.lpages.co/call/

◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️

LEARN MORE ABOUT CUSTOMER SUCCESS
with these free resources:

📌 SUBSCRIBE to this YouTube channel,
https://www.youtube.com/csmpractice?sub_confirmation=1

📌 SIGN UP for our Customer Success newsletter:
https://www.csmpractice.com/newsletter-sign-up/

📌READ our Customer Success BLOG:
https://csmpractice.com/blog

📌FOLLOW us on LINKEDIN:
https://www.linkedin.com/company/csm-practice/

📌 FOLLOW us on TWITTER:
https://twitter.com/csmpractice

Видео What is a Customer Success Manager? канала CSM Practice