ITIL®4 Service Value Chain

Have you wondered what is the Service Value Chain in ITIL®4 and how important it is? Join Chris as he explains the six key activities that are used during the Service Value Chain and a simpler way to remember all of them.

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00:00 Intro
00:31 The Value Stream
00:45 Six Key Activities
01:45 P.I.E.D.O.D
01:56 Outro

Connect with Chris:
LinkedIn: https://www.linkedin.com/in/cward23/
Chris: https://twitter.com/Chris_ITIL

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Видео ITIL®4 Service Value Chain канала ITPro