3 tips for effective Problem Management | ITIL | – ITSM Hacks #6 #1 ITSM solution with Freshservice

An effective Problem management prevents incidents from occurring and ultimately aims for no incidents.
3 tips for effective Knowledge Management – ITSM Hacks
Here are 3 tips for effective problem management:
1. Brainstroming
2. Ishikawa or Fishbone analysis
3. Kepner Tregoe Problem analysis
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Read: Techniques for Effective Problem Management - https://bit.ly/2CE2mjT

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