Twilio's Jeff Lawson on Building Software with Superpowers

When it comes to innovation, Twilio CEO and co-founder Jeff Lawson has simple advice: "Build or die." Lawson straddles the line of software developer and CEO, giving him a rare perspective on the common ways the two sides misunderstand each other. It also gave him an early, deep understanding of developers’ needs in a software platform — which has been borne out in Twilio’s success. Lawson joined Greylock general partner Sarah Guo for Iconversations to discuss business trajectory, and what he sees happening in the future of software and the internet.
You can read a transcript of this episode here: https://greylock.com/greymatter/software-with-superpowers/

You can find the entire Iconversations series here: https://greylock.com/iconversations/

Chapters
0:00 Introduction
1:31 13-year old Entrepreneur
3:10 Entering the Tech Industry
10:43 CTO of Stubhub
12:38 Acqui-hired into Amazon
28:28 A Unique Marketing Strategy
32:48 Lessons From Customers
38:57 Identifying the Killer App
43:21 Ask Your Developer
46:18 Managing Engineering Teams
53:40 The Contact Center
57:18 Forecasting Revenue

Видео Twilio's Jeff Lawson on Building Software with Superpowers канала Greylock