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Identity at Every Touchpoint: Connecting Online and Offline Experiences in Retail
As retail continues to evolve, one challenge remains constant: delivering a seamless customer experience across both physical and digital touchpoints. The key to solving this lies in identity.
In this panel discussion, we will explore how unified identity strategies are helping brands recognize and engage customers across channels—enabling smarter marketing, better service, and deeper loyalty.
Together, the panel will unpack:
- How retailers are building a 360° view of the customer
- Real-world strategies for connecting in-store and digital experiences
- The evolving role of identity in marketing, service, and operations
For more info visit atdata.com
Видео Identity at Every Touchpoint: Connecting Online and Offline Experiences in Retail канала Retail Tech Media Nexus
In this panel discussion, we will explore how unified identity strategies are helping brands recognize and engage customers across channels—enabling smarter marketing, better service, and deeper loyalty.
Together, the panel will unpack:
- How retailers are building a 360° view of the customer
- Real-world strategies for connecting in-store and digital experiences
- The evolving role of identity in marketing, service, and operations
For more info visit atdata.com
Видео Identity at Every Touchpoint: Connecting Online and Offline Experiences in Retail канала Retail Tech Media Nexus
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20 августа 2025 г. 23:55:25
00:30:10
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