Customer Service Tips: When Upset Customers Become Abusive

Donna Cutting, Founder, and CEO of http://www.RedCarpetLearning.com has some great tips about what do you do when an upset customer crosses the line into being an abusive customer.
Did you like this video? Be sure to comment below and SUBSCRIBE to our channel.

Red-Carpet Learning Systems, Inc. is a team of customer service experts who help leaders engage their teams to deliver an extraordinary customer experience.

Founder and CEO Donna Cutting is a customer service speaker and the author of:
501 Ways to Roll Out the Red Carpet for Your Customers.
The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service.

Visit http://www.redcarpetlearning.com to download your free copy of our 21 Days of Thank You Challenge.

​Get the first chapter of 501 Ways to Roll Out the Red Carpet for Your Customers - FREE. http://bit.ly/501WaysFreeChapter

​Download our free report - 5 Steps to Engage Your Team to Deliver Red Carpet Customer Service http://bit.ly/RedCarpetFreeToolkit

Thanks for watching!

Follow us on:

Facebook: http://www.facebook.com/donnacutting
YouTube: http://www.theRedCarpetWay.tv
Twitter: http://www.twitter.com/donnacutting
LinkedIN: https://www.linkedin.com/company/red-carpet-learning-systems/
Instagram: https://www.instagram.com/theredcarpetway/

Видео Customer Service Tips: When Upset Customers Become Abusive канала Donna Cutting