IT Helpdesk : Active Directory User Management, Departments & Delegation - Part 3

This video builds on the previous lab by introducing organizational structure, manual onboarding, and role-based access control key skills required for any IT Support or Helpdesk role.

You’ll learn how to create departments, onboard users manually, assign permissions, and delegate control just like in a real company environment.

What You’ll Learn in This Video
- IT department hierarchy (Helpdesk → SysAdmin → CTO)
- Creating Organizational Units (HR, IT, Finance, Management)
- Manual user onboarding in Active Directory
- Assigning user attributes (email, department, role, phone)
- Creating and managing security groups
- Delegating control to Helpdesk users (limited admin rights)
- Password policies and first-time login setup
- Testing user login on a domain joined Windows 10 client

Lab Scenario
We simulate a company environment (consult.com) where:
- Employees are grouped into departments
- Users are onboarded manually
- Helpdesk accounts are given limited administrative privileges
- Security groups are created for access control
- A client machine logs into the domain using real user credentials

Tools & Downloads (Required for This Lab)
- Oracle VM VirtualBox
https://www.virtualbox.org/wiki/Downloads
- Windows Server ISO
https://www.microsoft.com/en-us/evalcenter/
- Windows 10 ISO
https://www.microsoft.com/software-download/windows10
- PowerShell (Pre-installed on Windows)

Key Skills You’re Building
- IT Helpdesk Support (Level 1–3)
- Active Directory Administration
- User & Access Management
- Troubleshooting & Onboarding
- Real-world IT workflows
#ITHelpdesk #ActiveDirectory #SysAdmin #ITSupport #WindowsServer #Cybersecurity #ITLab #TechSkills #HelpdeskSupport #Networking #VirtualBox #Windows10 #ITCareer #Homelab #LearningIT

Видео IT Helpdesk : Active Directory User Management, Departments & Delegation - Part 3 канала Seye_xiv