Canada's ERs overflow as wait times surge: “The waiting room was packed”

With respiratory virus cases rising and hospital staffing shrinking across Canada, emergency rooms are being stretched to their limits.

Three Montreal ERs hit above 200 per cent capacity to start the new year, despite pleas to avoid them if people could.

Heather Yourex-West reports on what some patients say they have experienced and what doctors believe needs to be done to alleviate pressure on Canada's healthcare system now and in the future.

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Видео Canada's ERs overflow as wait times surge: “The waiting room was packed” канала Global News