Biggest Problem within IT! | Gurmeet Judge

The IT department often faces challenges relating to people. One primary issue is the knowledge gap between IT specialists and non-technical staff, leading to miscommunications and misunderstandings. Staff may resist adopting new technologies due to comfort with existing systems, leading to slow digital transformation. Cybersecurity risks can also be amplified by human error, such as weak passwords or falling for phishing scams. Additionally, there's often a struggle to prioritize and manage support requests in a timely manner. Lastly, balancing resources between reactive tasks, like tech support, and proactive projects, like infrastructure upgrades, is a persistent challenge.

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