How Call Center Scams Actually Work | How Crime Works | Insider

Jim Browning is a software engineer and an expert on scam call centers. His YouTube channel baits scammers by gaining access to their computers, observing them through CCTV, and hacking into their networks. He then conveys this information to law enforcement.

Call center scams manipulate victims into disclosing personal and financial information over the phone. These centers typically impersonate credible companies like Amazon and Microsoft or government agencies like the IRS.

Browning speaks to Business Insider about the structure of scam call centers’ offices, recruitment and payroll. He also discusses covers money laundering, the role of police and law enforcement, and solutions for data security.

Find his YouTube channel here:
https://www.youtube.com/@JimBrowning

Anyone who has fallen victim to an online scam can report it to the Federal Trade Commission https://reportfraud.ftc.gov/

00:00 - Intro
00:32 - The Bait
02:40 - Fake Offices
03:59 - The Hierarchy
06:18 - The Money
08:34 - Finding Victims
10:01 - The Disguise
11:23 - Scammer Language
12:11 - Hacking CCTV
14:35 - The Arrests
16:19 - The Recruitment
18:10 - The Signs
20:04 - The Backstory
21:54 - Credits

MORE HOW CRIME WORKS VIDEOS:
How 8 Crimes Actually Work (From Money Laundering To Prison Gangs)
https://www.youtube.com/watch?v=L8q0zTmstX4
How Burglary Gangs Actually Work
https://www.youtube.com/watch?v=0IGgkuF1YJE
How Counterfeit Money Actually Works
https://www.youtube.com/watch?v=FGAVpJfG1yQ

------------------------------------------------------

#scamcalls #howcrimeworks #insider

Insider is great journalism about what passionate people actually want to know. That’s everything from news to food, celebrity to science, politics to sports and all the rest. It’s smart. It’s fearless. It’s fun. We push the boundaries of digital storytelling. Our mission is to inform and inspire.

Visit our homepage for the top stories of the day: https://www.insider.com
Insider on Facebook: https://www.facebook.com/insider
Insider on Instagram: https://www.instagram.com/insider
Insider on Twitter: https://twitter.com/thisisinsider
Insider on Snapchat: https://www.snapchat.com/discover/Insider/2708030621
Insider on TikTok: https://www.tiktok.com/@insider

How Call Center Scams Actually Work | How Crime Works | Insider

Видео How Call Center Scams Actually Work | How Crime Works | Insider канала Insider