David Dylan Thomas – The Content Design of Civil Discourse – btconf Berlin 2022

The Content Design of Civil Discourse: Turning Conflict into Collaboration

In the current political climate, it seems like we’ve all but given up on productive, respectful discourse. However, there are simple design and content design choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues. In this session we’ll look at real-world examples of how the way we phrase a question or design an interaction can have a huge impact on the quality of conversation, and the three rules they share.

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About David Dylan Thomas

David Dylan Thomas, author of Design for Cognitive Bias, creator and host of The Cognitive Bias Podcast, and a twenty-year practitioner of content strategy and UX, has consulted major clients in entertainment, healthcare, publishing, finance, and retail. As the founder and CEO of David Dylan Thomas, LLC he offers workshops and presentations on inclusive design and the role of bias in making decisions. He has presented at TEDNYC, SXSW Interactive, Confab, An Event Apart, LavaCon, UX Copenhagen, Artifact, IA Conference, IxDA, Design and Content Conference, Emerging Technologies for the Enterprise, and the Wharton Web Conference on topics at the intersection of bias, design, and social justice.

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This talk was held at the "beyond tellerrand" conference 2022 in Berlin: More information about beyond tellerrand (#btconf in short) here: https://beyondtellerrand.com

beyond tellerrand is the affordable single-track event where creativity and technology meet in a renowned, familiar and friendly atmosphere.

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