Fashion Nova Returns Lawsuit | Business Return Policy #smallbusinessstartup #returnpolicy #returns

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0:00 Introductions
0:41 Video Summary
1:05 Fashion Nova FTC Lawsuit
5:20 Your Business Return Policy
7:05 Return Processes and Guidelines
9:49 Return Exemptions
10:00 International Orders
10:30 Exchanges and Inventory
11:43 Avoiding returns / Customer Avatar
13:18 Return Times / Dead stock
14:10 Consider Restock Fees 
14:40 Free Returns Minimum Amount 
14:58 Holiday Season Return Policy
16:08 Outro

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