How to Associate Lifecycle Events with Employee Journeys in ServiceNow

5In this tutorial, you’ll learn how to associate existing lifecycle events with Employee Journeys in ServiceNow.

This video is designed for ServiceNow developers who already have lifecycle events configured and want to connect them to Employee Journeys using Journey Accelerator. We’ll focus specifically on linking existing lifecycle events to a journey, rather than rebuilding lifecycle events or journeys from scratch.

00:00 Introduction
00:21 Associating Lifecycle Event to a Journey
00:58 Associating an HR Service
01:35 Testing the Configuration
You’ll see how Employee Journeys control when work happens, while lifecycle events define what work happens—and how the two work together in a real onboarding scenario.

What you’ll learn in this video:

How to create a simple Employee Journey

How to set the journey source to Lifecycle Events

How to associate an existing lifecycle event with a journey stage

Where to view activities and HR services tied to the lifecycle event

How to test the setup using an onboarding case in the Employee Service Center

This walkthrough uses a New Hire onboarding example and demonstrates how the lifecycle event appears within the Employee Journey for an employee.

👉 If you need help configuring lifecycle events, check out the linked video in the description.
👉 If you’re new to Journey Accelerator or journey creation, be sure to watch that video first.

Thanks for watching, and happy developing!

Видео How to Associate Lifecycle Events with Employee Journeys in ServiceNow канала ServiceNow Implementation, Made Simple