Capgemini | Customer Interview Live from the Microsoft Community Conference

#VivaEngage #InternalComms #Microsoft365

📺 Live from the Microsoft 365 Community Conference, Allison Michels from the Viva Engage product group sits down with Jeanette Vikbacka-Castaing, Head of Group Internal Communications at Capgemini, for a candid customer conversation about how a 340,000+ employee organization is using Viva Engage to drive leadership visibility, run global employee challenges, and scale a multi-community Copilot strategy.

From sports sponsorship campaigns that become cultural moments, to the surprisingly self-organizing Copilot Chat community, to her favorite AI hacks for communicators, Jeanette shares the practical playbook her team has built and tested at global scale.

📃 Agenda
00:00 Welcome from Allison Michels, Viva Engage product group
00:25 Why the M365 Community Conference matters to a comms leader
01:11 Showing up as a communicator in a sea of IT pros
01:51 Reactions to the Viva Engage roadmap session
02:30 Leadership visibility: how Capgemini drives reach by getting leaders to post
03:19 Employee challenges and sports sponsorships as cultural moments
03:58 From email blast to end-to-end Viva Engage campaign
05:11 When a previous winner from India joins the next campaign organically
05:31 The three Copilot communities at Capgemini
06:33 Why the open Copilot Chat community stays focused, not chaotic
07:20 Favorite AI hacks for communicators
08:30 Advice for comms pros just getting started: test, test and learn

✨ Featured Guest
• Jeanette Vikbacka-Castaing (Capgemini) — Head of Group Internal Communications | https://www.linkedin.com/in/jeanettevikbackacastaing/

🎙️ Hosted by
• Allison Michels (Microsoft) — Senior Program Manager, Viva Engage Product Group | https://www.linkedin.com/in/michelsallison

📖 Learn more
• Viva Engage: https://www.microsoft.com/en-us/microsoft-viva/engage
• Microsoft 365 & Power Platform community: https://aka.ms/community/home
• Microsoft Community Learning on YouTube: https://aka.ms/community/youtube
• Microsoft 365 Community Conference: https://m365conf.com

#CustomerStory #M365Con26 #CommunityLuv #Microsoft365 #VivaEngage #InternalCommunications #EmployeeEngagement #Copilot #AI #LeadershipCommunications #EmployeeExperience #DigitalWorkplace #Capgemini

💡 Learn more about the Microsoft 365 & Power Platform community
• Microsoft 365 & Power Platform community: https://aka.ms/community/home
• Microsoft Community Learning on YouTube: https://aka.ms/community/youtube
• Microsoft 365 Community Conference: https://m365conf.com

Видео Capgemini | Customer Interview Live from the Microsoft Community Conference канала Microsoft Community Learning