How a Cleaner Turned Tech Entrepreneur is Reinventing Industry Standards

In this episode of The Current, Blaze sits down with Rhianna — co-founder of Mackeys Cleaning and creator of CADI — to explore what really happens when rapid business growth outpaces operational structure.

What began as a residential cleaning business quickly evolved into a fast-scaling commercial operation during COVID. But behind the revenue growth came staffing issues, operational chaos, disconnected systems, and a major VAT crisis that forced the business to completely restructure and rebuild from the ground up.

Instead of walking away, Rhianna used those frustrations to build something bigger.

With no technical background and no outside funding, she began building CADI — an all-in-one platform designed specifically for cleaning businesses. A software ecosystem combining scheduling, quoting, staff management, accounting, AI-powered pricing tools, business analytics, and even gamified business scoring to help operators run stronger, more profitable companies.

This conversation dives into:
• The hidden reality of scaling service businesses
• Why growth can expose operational weaknesses
• Building systems that don’t rely on the founder
• Hiring, retention, and process optimisation
• AI and software in traditional industries
• The future of independently owned cleaning companies
• Entrepreneurship, motherhood, and freedom
• What it takes to build software from lived experience

This is not just a conversation about cleaning.

It’s a conversation about operators becoming innovators — and building the tools their industries actually need.

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Learn more about CADI: https://www.cadi.cleaning/

Follow Rhianna & Mackeys Cleaning:
@CADI.SOFTWARE
#TheCurrentPodcast #Entrepreneurship #StartupStory #AI #SaaS #BusinessSystems #CleaningIndustry #FounderStory #TechStartup #Operations #SmallBusiness #Innovation

Видео How a Cleaner Turned Tech Entrepreneur is Reinventing Industry Standards канала The Current Podcast