ITIL 4 Leader: Digital and IT Strategy | Course Introduction

This Course Introduction video is part of ITIL 4 Leader: Digital And IT Strategy taught by ITIL expert, Dr. Suzanne Van Hove.

In this module you will learn all about the key topics that are covered in this course:

Module 00: Course Introduction
• Agenda
• ITIL 4 Certification Overview
• Publication and Relevant Practices
• Target Audience
• Learning Outcomes
• Certification Assessments
• Practical Assignments
• DITS Exam

The full course can be found here: https://gogotraining.com/training/courses/357/itil-4-leader-digital-and-it-strategy/

Course Description

The ITIL 4 Leader: Digital & IT Strategy Certification is a senior level course/certification designed for individuals with three (3) or more years of management experience. It focuses on the importance and challenges of creating an appropriate digital strategy to enable success across departments and organizations. It also looks at how the digital business strategy can (and should) be integrated into the IT strategy and aligned with the wider organization’s goals.

The course explores the use of the ITIL framework to support organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts into strategic levels among companies and business leaders.

Course Features
• This course is taught by ITIL Expert and IT Service Management Leader, Dr. Suzanne Van Hove.
• When you take this course you have direct access to Suzanne to ask questions and gain from her experience.
• This course in a self-paced on-demand course so you drive your training schedule.
• The course comes with 1 Year Access
• Course Materials
• You will receive 4 Case Study Assignments that Dr. Van Hove will grade.
• Sample Exams
• Exam Advice

ITIL 4 Practices

The course covers the following ITIL 4 practices to enable students to understand the factors that contribute to success in this arena:
• Architecture Management
• Measurement and Reporting
• Portfolio Management
• Risk Management
• Service Financial Management
• Strategy Management
• Workforce and Talent Management

Who Should Take This Course?

This course is designed for professionals across organizations who would like guidance and certification in the practices that will enable them to help craft a digital vision, shape an IT and business strategy and drive organizational change including:
• IT Service Managers
• Business Directors
• Heads of Departments
• Experienced Professionals looking to advanced their career
• Seasoned Project Managers and Business Analysts who want to learn about IT Strategy

To talk to a GogoTraining Customer Service Representative, Contact Us -https://gogotraining.com/contact or Call Us at 877.546.4446

#ITIL4DITS #ITIL4Certification #SuzanneVanHove

Видео ITIL 4 Leader: Digital and IT Strategy | Course Introduction канала GogoTraining