Students Are Not Customers | Patrick McGhee | TEDxUniversityofBolton

It is strange for universities to treat learners as customers at a time when businesses are trying to treat customers as learners.

In this TEDxUniversityofBolton talk, Professor McGhee describes his own perspective.

Professor Patrick McGhee is a Chartered Health Psychologist, a Fellow of the Royal Society of Arts, a UK National Teaching Fellow and a Fellow of the Higher Education Academy. He has been a member of national funding panels for Centres for Excellence in Teaching and Learning, and the Fund for the Development of Teaching and Learning. He has also been a member of the HEFCE Teaching, Quality and Student Experience Committee.

Professor McGhee is an occasional Guardian and BBC columnist and a regular social media commentator.’

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx

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