The India Brain Behind 85,000 Stores ft. Malahar Pinelli

🌍 85,000 stores. 20 countries. 98 years of operations.

That’s 7-Eleven globally.

But what exactly is the 7-Eleven Global Solution Center (GSC) in India?

As Malahar Pinelli explains, GSC isn’t just another GCC. It’s the engine powering technology and operations for the world’s largest convenience retailer.

Here’s how it’s structured:

🔺 ~1,000 professionals driving global impact
🔺 60% focused on technology- product, engineering, data, cybersecurity
🔺 40% powering Global Business Services- finance, merchandising, supply chain, store operations

While stores serve customers on the ground, GSC builds the digital, data, and operational backbone behind the scenes.

The purpose is simple: Making lives better for employees, stakeholders, and communities.

Global retail scale. Built with Indian capability.

What part of a global capability center do you think creates the most impact, tech or operations?

Comment your thoughts below 👇

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Видео The India Brain Behind 85,000 Stores ft. Malahar Pinelli канала The Innovators and Disruptors Podcast