Engine Dies While Servicing A/C System [Who Pays?]

This is a no start, no spark diagnostic video on a 1996 Jeep 4.0L. No prior history of trouble, no customer complaints of misfiring or intermittent no start conditions. The ignition coil failed, of no fault of our own, while servicing the A/C system. What do you do in this situation?
1. Eat it (free diag and ignition coil for the customer)
2. Stop, call the customer, explain what happened and the sell the job
(sell testing time and then the repair)
3. Eat the labor for the testing time (diagnostic) and labor for the coil r&r and just sell the ignition coil at cost?

Related videos:
No Spark Diagnostics "Control Testing" Part 1 [a free ScannerDanner Premium video]
https://youtu.be/7nHbctRwyys
No Spark Diagnostics "Control Testing" Part 2 [a free ScannerDanner Premium video]
https://youtu.be/9U942uGTZf0
Subaru no spark diagnosis-control testing lecture (a free SD Premium video)
https://youtu.be/LdnnFD6J8Uo

00:15 - engine dies and does not restart
00:40 - fuel pressure test
01:10 - initial spark test
02:10 - control testing of the ignition coil with a test light
03:45 - SD Premium plug (SIGN UP!)
05:00 - who pays for this?
09:17 - ASD relay operation (clue that we had a good RPM signal)
10:00 - installing the new ignition coil

ScannerDanner Tools:
https://www.scannerdanner.com/tools.html
https://www.amazon.com/shop/scannerdanner

For more information on this topic, I have written a “field manual” called Engine Performance Diagnostics which is available at www.scannerdanner.com as an eBook or paper book.
Want even more diagnostic training? Whether you are a DIY trying to fix your own car, someone looking to become an auto technician, or a current auto technician that wants to get more into diagnostics, subscribe to ScannerDanner Premium https://www.scannerdanner.com/join-scannerdanner-premium.html There is a 14 day free trial.
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Видео Engine Dies While Servicing A/C System [Who Pays?] канала ScannerDanner