Kicking out crackhead from my Dollar Store

This is just one of things I have to deal with pretty much everyday at work. To some people it might seem like she has a mental condition and I'm going a little overboard, but that's not the case. This lady has been a regular at my store for a few years now and she was always pretty normal. But it was clear that she was on drugs at times. Well about a month ago she came in without a mask and when I told her she needed one she said "no I don't" and kept walking. She started yelling throughout the store, flailing her arms all crazy, and refusing to put on a mask even though I offered to give her one for free. I told her I wouldn't ring her up at the register unless she had a mask on. Then she started cussing me out and everything and some customers were complaining so I had to kick her out. She came back a week later with a mask on this time, she walked through the store acting all crazy and when she got to the register she just started slamming her items at the register and yelling at my coworker to hurry up. So once again I had to tell her to leave, this time she refused and opened a drink without paying for it and walked out. Now that she stole, we told her she's not allowed in the store anymore. Well earlier today she came by without a mask again and refused to wear one. I started recording this a couple of minutes after I had already told her she's not allowed in my store anymore. After I stopped recording, she tried to grab a drink and run to the door but I snatched it out of her hand. After that I stopped being calm and started yelling at her like crazy, It took almost another 5 minutes to finally get her to leave. I knew I did the right thing because when she finally did leave I went and apologized to all of the customers for losing my cool. But they all understood and a few even told me I did a good job.

Видео Kicking out crackhead from my Dollar Store канала Cameron Laine