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How to Create Rapport in the First 60 Seconds | Unlocked Podcast Ep. 94

You have 60 seconds. Maybe less. That is how long it takes for a customer to decide whether they are going to engage with you or walk away.

In Episode 94 of the Unlocked Podcast, Richard Anderson breaks down exactly how to create genuine rapport with any customer in the first 60 seconds — whether you are at the door, on the phone, in a store, or standing in front of a crowd. This is one of the most practical sales episodes Richard has put out and it is built entirely from real experience in the field.

From stopping speeding shopping carts in Costco to a door to door rep who built a WhatsApp group chat to create instant connection with customers — this episode is packed with real examples of what works, what does not, and why the difference comes down to three things every sales rep needs to master.

💡 What You'll Learn:

-Why the first 60 seconds of any sales interaction determines whether you win or lose the conversation
-The three ingredients every great opening needs — curiosity, genuineness, and zero misdirection
-The WhatsApp group chat technique that created instant rapport with a hard to reach demographic
-How Richard stopped customers mid stride in Costco using a simple question that made them pump the brakes
-Why misleading openers feel clever in the moment but kill your close every time
-How the same rapport building principles apply to interviews, business presentations, and public speaking

If you are in door to door sales, retail sales, or any role where first impressions determine your income — this episode will change how you open every single conversation.

💬 "I have to enhance their curiosity and create a genuine question mark on something they actually want to know — and it cannot be misleading." — Richard Anderson

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🎧 Listen on Spotify:
👉https://open.spotify.com/episode/2SmqlXg4ULT8djlxrJMP1q?si=R8vSBp0mQDiqxi5NlkKdww
💼 Ready to learn how to sell at a high level? Apply to work with Newbern Excel: 👉 https://newbernexcel.com/pages/start-working-now/

Drop a comment below — what is your go to opener when you approach a new customer? 👇

Видео How to Create Rapport in the First 60 Seconds | Unlocked Podcast Ep. 94 канала Newbern Excel
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