State of SaaS

What began with Google Workspace has evolved into SaaS 2.0,

where artificial intelligence powers innovative apps and add-ons.

This new era brings increased complexity, demanding robust management solutions.

In 2025, AI is a catalyst in SaaS, intensifying existing pressures like security threats and compliance risks.

Nearly 95% of companies have invested in AI, with IT service management and customer experience among the top use cases.

AI's potential is vast, but challenges remain.

IT teams face growing demands with an IT-to-employee ratio of 1:108.

Shadow IT, security threats, and SaaS sprawl are major concerns.

Manual processes hinder efficiency, with 60% of IT teams overburdened.

Automation is essential to manage the SaaS lifecycle effectively.

Organizations are turning to unified SaaS management platforms to optimize spending, automate processes, and enhance security.

About 70% prefer these platforms for their ability to streamline operations.

Automation of user lifecycle management and file governance is crucial for reducing risks and improving compliance.

As SaaS 2.0 unfolds, IT must embrace automation and strategic management to thrive.

By investing in comprehensive SaaS management platforms, organizations can navigate the complexities of AI integration,

Видео State of SaaS канала Provision Networks