Kill the Ticket Queue: A CNCF Blueprint for Self-Service Platfor... Bhavani Indukuri & Aparna Prabhu

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Kill the Ticket Queue: A CNCF Blueprint for Self-Service Platforms - Bhavani Indukuri & Aparna Prabhu, DigitalOcean

How did we cut environment provisioning time from weeks to just minutes and reduce manual infrastructure tickets by 90%? We replaced our slow, ticket-based system with a self-service, event-driven platform built entirely on CNCF projects.

This talk is a deep dive into our architecture. We'll show you how we connected Backstage as a unified developer portal to an event-driven backend powered by Argo Events and Argo Workflows. See how Argo CD provides GitOps-based delivery to ephemeral vClusters for fast, isolated, and cost-effective development environments. We'll also demonstrate how Kyverno ensures continuous policy compliance and how we monitor it all with Prometheus and Grafana.

This isn't just a story, it's a playbook. You will learn actionable patterns to connect these powerful tools, automate your DevOps workflows, and build a scalable internal platform that boosts developer productivity and strengthens governance.

Видео Kill the Ticket Queue: A CNCF Blueprint for Self-Service Platfor... Bhavani Indukuri & Aparna Prabhu канала CNCF [Cloud Native Computing Foundation]