Meta CEO on Earnings Call - Next Big Thing: AI & Business Messaging #ai #meta #stocks

The third opportunity is business messaging. Right now, the vast majority of our business is advertising and feeds on Facebook and Instagram. But WhatsApp now has more than three billion monthly active with more than 100 million people in the US and growing quickly there. Messenger is also used by more than a billion people each month and there are now as many messages sent each day on Instagram as there are on Messenger. So business messaging should be the next pillar of our business. In countries like Thailand and Vietnam, where there is a low cost of labor, we see many businesses conduct commerce through our messaging apps. There's actually so much business through messaging that those countries are both in our top 10 or 11 by revenue, even though they're ranked in the 30s in global GDP. This phenomenon hasn't yet spread to developed countries because the cost of labor is too high to make this a profitable model before AI, but AI should solve this. So in the next few years, I expect that just like every business today has an email address, social media account and website, they'll also have an AI business agent that can do customer support and sales. And they should be able to set that up very easily given all the context that they've already put into our business platforms. And we're going to have more to share on upcoming calls about our progress in this area. The fourth opportunity is meta AI. Across our apps, there are now almost a billion monthly active using meta AI. Our focus for this year is deepening the experience and making AI the leading personal AI with an emphasis on personalization, voice conversations, and entertainment. I think that we're all going to have an AI that we talk to throughout the day while we're browsing content on our phones and eventually as we're going through our days with glasses.

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