Finding freight in lean times

Truckers "are in the customer service business," notes Gary Buchs in part of this conversation with Eric Harley of Red Eye Radio at the 2023 Mid-America Trucking Show. Seems simple, right? Serve the customer. This portion of the hour-long conversation touched on current freight-market difficulties and the various tactics owner-operators can take to strengthen relationships with all parties they do business with, from brokers and carriers to shippers and receivers, those potential future direct customers.

One way to gain a customer for life? As notes Overdrive Editor Todd Dills, ask your freight partner, whoever he/she is, for the single-most difficult load to cover. "Chances are, you can cover that." If you do, you've got a partner for life.

This video excerpts Red Eye Radio host Eric Harley's roundtable conversation at the 2023 Mid-America Trucking Show with owner-op business coach and Overdrive contributor Gary Buchs, ATBS Vice President Mike Hosted, and Overdrive Editor Todd Dills about the Partners in Business Overdrive/ATBS coproduction.

Hear the full talk via Red Eye Radio's "Extra Mile" podcast: https://www.redeyeradioshow.com/the-extra-mile-podcast/

Find the updated PIB manual and many more resources for owner-operator business management via http://overdriveonline.com/pib

ATBS is available for owner-operator tax advice and business consulting via http://atbs.com

Видео Finding freight in lean times канала Overdrive