How To cool down your phone - OPPO Care

It is normal for your phone to get warm while using, but once the phone gets too warm, you should pinpoint why it is overheating and follow this guide to fix it:

If the phone gets hot during use
Too many apps running in the foreground or background results in the overloaded processor, which makes the phone unable to dissipate heat timely. To manage these apps, go to [Settings] - [Battery] and set up [Power Saver Options].

When playing games or watching videos
Playing games and watching videos constantly requires more work from the phone's processor and not only can it consume a lot of power but it can cause the phone to get warmer over time. You need to stop using the phone and let it rest for a while.

When calling or using the Internet
If your phone is in a poor mobile network, the phone will increase transmitter power to have a massive data interaction with nearby base stations, which will also lead the processor to run in overload and have no time to cool down. It is recommended to make phone calls or using the Internet in an area with a strong signal.

If the phone gets hot during charging
It's normal for the phone to slightly get warm during charging, but once the interior temperature of the phone exceeds the normal operating range, stop charging immediately and let the phone cool down. See if your OPPO phone gets too warm when charging.

If the phone gets hot all by itself
If the phone gets hot although you're not using it or it's not charging, you can factory reset the phone. Back up your data, then go to [Settings] - [Additional Settings] - [Back up and rest], reset your phone to factory settings and see if you fixed the issue.

* Any reset option cannot be revoked once it is operated.

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