The Next 100 Days Podcast, Episode #367. A Telemarketing business you can learn a lot in Costa Rica.

The Next 100 Days Podcast is a leading UK business show. Through this podcast, Kevin and Graham reveal strategies you can use to improve your business and take it to the next level.

Graham Arrowsmith, Finely Fettled, The Next 100 Days Podcast

Graham runs Finely Fettled to help organisations that want to market to affluent and high-net-worth customers. He also runs Meet Professionals, which is offered to financial advice groups as a white-labelled lead generation and conversion system. Contact Graham on LinkedIn: Visit Graham’s LinkedIn Profile and by email.

Kevin Appleby, GrowCFO, The Next 100 Days Podcast

Kevin specialises in finance transformation and implementing business change. He’s the COO of GrowCFO which provide both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com

Richard Blank, Telemarketing, The Next 100 Days Podcast

Richard’s Back Story
http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Back-Story.mp4
Communication was his focus. He studied public speaking.

Richard Explains a Telemarketing Technique
In this video clip, Richard provides a detailed explanation of sight-unseen controlled conversation.

http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Controlled-Conversation.mp4
Phonetic Micro Expression Reading, Richard Blank, The Next 100 Days Podcast

Advise for Those Prospecting Businesses
One of the biggest challenges when you are calling new prospects is dealing with the gatekeeper. Here’s how Richard deals with that.

http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Gatekeeper.mp4
Here’s the Buffer Boomerang diagram.

Buffer Boomerang Phone Technique, Richard Blank, The Next 100 Days Podcast, Telemarketing

All About Results?
http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-All-About-Results.mp4
Telling is Not Selling on a Telephone Call
2 Ears 1 Mouth.

http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Telling-is-Not-Selling.mp4
Get in Touch With Richard Blank
Richard Blank, Costa Rica Call Center, Telemarketing

Richard Blank Provides This Testimonial for The Next 100 Days Podcast
http://thenext100days.org/wp-content/uploads/2023/02/Richard-Blank-Testimonial.mp4
The Next 100 Days co-hosts…
The next 100 Days Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thenext100days

Видео The Next 100 Days Podcast, Episode #367. A Telemarketing business you can learn a lot in Costa Rica. канала Richard Blank- Costa Rica's Call Center