Zendesk how-to: Start automatic website conversations (2025)

Turn website traffic into real-time conversations with Zendesk’s proactive messaging feature. In this tutorial, you’ll learn how to automatically engage visitors through the web widget after they've spent time browsing your site — creating meaningful connections and reducing missed opportunities.

🔹 What you’ll learn in this video:
✔️ How to set up proactive messages in Zendesk
✔️ Triggering chats based on time spent on your website
✔️ How proactive messages automatically create support tickets
✔️ Continuing the conversation seamlessly when an agent replies

Whether you’re looking to improve customer experience or increase lead capture, this walkthrough will show you how to make Zendesk work harder for your business — automatically.

Видео Zendesk how-to: Start automatic website conversations (2025) канала Zendesk