CIO Podcast - Episode 49: Frictionless Billing with Joanne Mizell

For the 49th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Joanne Mizell, Chief Operating Officer at Banner|Aetna to talk about Frictionless Billing, an initiative to improve the patient billing process.  Mizell shares with us some of the financial and revenue pressures that healthcare organizations are facing today and her answer may surprise you.  Plus, she shares how being a "payvider" (provider and payer) provides a great opportunity to address problems like the Frictionless Billing effort they rolled out to improve the billing experience for patients.  We also ask Mizell how technology has helped and hurt healthcare in her decades of experience in the industry.  Finally, she gives some great advice for those who are just coming up in the industry.

Find the latest CIO podcast episodes: https://www.healthcareittoday.com/category/healthcare-cio-podcasts

Видео CIO Podcast - Episode 49: Frictionless Billing with Joanne Mizell канала Healthcare IT Today