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MerchantSpring Customer Insights - Traffic, Repeat Purchases, Customer Lifetime Value, Subscriptions

In this video, we focus on customer insights inside MerchantSpring and explain how sellers and agencies can better understand buyer behavior across marketplaces.

👉 Get the best available offer for MerchantSpring:
https://bit.ly/MerchantSpringInfo

👉 Use code VOVA10 to save 10% on different MerchantSpring plans.

👉 Watch the full MerchantSpring tutorial:
https://www.youtube.com/watch?v=-YGwC1V3EfQ

👉 Book a free demo of MerchantSpring:
https://bit.ly/MerchantSpringDemo

👉 MerchantSpring Academy (free course on using MerchantSpring):
https://bit.ly/MerchantSpringAcademy

👉 MerchantSpring Pricing page (how much is it)
https://bit.ly/MerchantSpringPricing

We start with traffic and conversion data, looking at page views versus sessions, mobile versus desktop traffic, and conversion performance by product. This helps identify where customers are coming from and how they interact with listings before making a purchase.

Next, we move into customer lifetime value and repeat purchases, using cohort-based analysis to understand how often buyers come back and which products drive second and future purchases. This data is especially useful for making smarter decisions around advertising spend, bundling strategies, and product recommendations.

The video also covers subscribe and save performance, showing how subscription products perform over time, how many active subscribers there are, and how subscription revenue compares to one-time purchases across channels.

Finally, we look at cancellations and refunds by product. This section helps sellers and agencies quickly spot problem products, investigate potential quality or logistics issues, and share clear data with brands or clients when questions come up.

This walkthrough is designed to show how MerchantSpring connects traffic, customer behavior, repeat purchases, subscriptions, and refunds into one clear view, helping teams make more data-driven decisions without jumping between multiple tools.

🕒 Time stamps:

00:00 - Traffic and conversion
01:06 - Customer lifetime value
04:17 - Repeat purchases
08:25 - Subscribe and save
09:53 - Cancelations and refunds

📌 My Amazon FBA blog

https://vovaeven.com/about-me (with over 600+ blog posts for you)

📌 Hashtags

#MerchantSpring #CustomerInsights #EcommerceAnalytics #CustomerBehavior #RepeatPurchases #CustomerLifetimeValue #SubscribeAndSave #SalesAnalytics #MarketplaceAnalytics #EcommerceReporting #AmazonAnalytics #MultiChannel #SellerInsights #CustomerData #RefundAnalysis

Видео MerchantSpring Customer Insights - Traffic, Repeat Purchases, Customer Lifetime Value, Subscriptions канала Vova Even
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