Q4: How would you deal with an aggressive patient? | NHS Healthcare Assistant

How would you feel dealing with challenging behaviors?

I am confident I would be absolutely fine when dealing with challenging behaviors. Not only do I have some experience of this already, but I regularly refer back to my training and operational protocols, as I feel these are important resources that give me confidence in my abilities to perform the role to a high standard at all times.

I would also ensure I utilized any support mechanisms the NHS trust has in place for support staff to de-stress and to talk to others if the situation was needed. I believe using these services is fundamental to maintaining a healthy, positive mindset whilst at work as a healthcare assistant and would see the use of them as vital within my role.

I believe it is also very important within this role to identify the triggers that can cause you to become stressed when dealing with challenging behaviors. If I feel or see these triggers developing, I would seek help immediately. Finally, outside of work, I like to keep fit and healthy, which I also feel is a fundamental part of maintaining a positive mindset.

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