How to Build Quality RVs | Jayco Realizes 100% PDI Goal

Hey everybody let’s talk for a minute about PDI, what it means, and why there is BIG news out of Jayco regarding their 100% PDI goal being reached this January.

What is PDI? Pre Delivery Inspection. It’s the process that manufacturers and dealers *should* go through prior to you receiving your brand new RV. Sadly, the industry misses the mark on this step far too often.

That’s why it is notable that Jayco now PDI’s 100% of their RVs before their leave the plant - During my recent visit to Jayco’s headquarters in Middlebury, IN, I had a chance to tour the brand new Pre-Delivery Inspection (PDI) facility.

The 70,000 square foot facility accommodates 4 lines running simultaneously. This represents the 5th dedicated PDI facility for Jayco, establishing 100% PDI for ALL locations.

At the PDI facility, trained employees ensure various systems are up to standards and each unit is ready to be shipped to the dealer. Keep in mind that this PDI process follows additional audits and quality checks along the production line before they arrive at the facility.

If a cosmetic or otherwise minor issue is identified, it is addressed on the spot; If it’s something more significant, the unit returns to the production line to be addressed.

What does all these mean to you, the customer?
It reduces the cost to dealers (less things to repair)
It reduces the time it takes to get the unit on the lot and ready to sell
It INCREASES the probability that the customer receives a sound unit without issues

What you might not realize is that Vogt RV received the RVDA award for shortest RECT time in 2022 (Repair Event Cycle Time). And that was BEFORE Jayco had reached its self-imposed 100% PDI goal.
(Display RVDA Awards - either photo or I’ll hold it - it’s on Cliff’s desk)

When you combine that with Jayco’s 100% PDI threshold, we are more confident than EVER that you, the end user (and most important piece of this puzzle) is a happy customer.

I can say one thing with certainty - no other manufacturer on the planet is doing this, and we are proud to be partnered with the one that does!

#rv #travel #jayco

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