Fixing the Error Parsing XML in Your NetSuite QR Code Suitelet URL

Discover how to resolve the `USER_ERROR` related to external Suitelet URLs in NetSuite QR codes, ensuring your QR codes function seamlessly.
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This video is based on the question https://stackoverflow.com/q/77234960/ asked by the user '4N335' ( https://stackoverflow.com/u/9635566/ ) and on the answer https://stackoverflow.com/a/77238188/ provided by the user 'Krypton' ( https://stackoverflow.com/u/7885772/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

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Fixing the Error Parsing XML in Your NetSuite QR Code Suitelet URL

When working with external Suitelets in NetSuite, especially when generating QR codes that link to these Suitelets, you might run into some frustrating errors. One common issue developers face is the USER_ERROR that arises when attempting to include an external Suitelet URL in your QR code generation script. If you've encountered a parsing error when the URL includes parameters, don't worry! In this post, we will go through the root cause of the error and how to fix it.

Understanding the Problem

The Error

As you include an external Suitelet URL within the value property of a QR code, you might see an error message similar to this:

[[See Video to Reveal this Text or Code Snippet]]

This indicates that the XML parser is mistakenly interpreting part of your URL as a malformed XML entity.

Why This Happens

The root cause of this parsing error stems from how XML handles special characters. In XML, the ampersand (&) must be correctly encoded because it serves special purposes. When the XML parser encounters an ampersand followed by text (like deploy), it expects the text to be closed with a semi-colon (;).

The Solution

To resolve this issue, you'll need to encode the ampersands in your URL parameters properly. Here’s a step-by-step breakdown of how to do that:

Step 1: Identify Ampersands in Your URL

First, locate every occurrence of an ampersand in your URL parameters. For example, in the URL:

[[See Video to Reveal this Text or Code Snippet]]

You can see several parameters that include &, such as &deploy, &compid, etc.

Step 2: Replace Ampersands with Their XML Entities

You should replace each & with &, which is the proper encoding for an ampersand in XML.

Change &deploy to &deploy

Change &compid to &compid

Continue this for any other parameters in your URL.

Final Example

Here’s how your updated QR code tag should look:

[[See Video to Reveal this Text or Code Snippet]]

Conclusion

Integrating external Suitelet URLs in NetSuite QR codes can lead to XML parsing errors, primarily due to unencoded ampersands in the URL. By using the & encoding, you can avoid these issues and ensure that your QR codes function correctly without errors.

Remember, proper encoding of special characters is vital when working with XML and SuiteScripts in NetSuite. If you follow the steps outlined above, your QR code should generate seamlessly and lead users to your desired external Suitelet without any hassle.

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