Costco Hearing Aids Pros & Cons

Costco is one of the largest hearing aid retailers in the United States- and for good reasons!

Their prices are amazing and most of us have heard stories of how good their customer service is.

However, there are some things you may want to be aware of before deciding to buy hearing aids from Costco.

Here are the top reasons you might want to buy hearing aids from Costco:

1) Amazing prices: Costco can provide hearing aids at lower prices than independent clinics for comparable models because they receive low, volume-based pricing for their products from manufacturers. This should come as no surprise. Costco’s strength lies in the enormous volume of business it does and the purchasing power that affords it.

2) 6 month trial period: A 6 month trial is laughably good. With most states setting hearing aid trial periods at between 30-60 days, Costco’s trial period goes well above and beyond what the entire hearing aid industry considers a reasonable trial period.

3) Real ear measurement: Costco mandates that hearing care professionals in their centers perform real ear measurements with every fitting. Research has demonstrated that conducting real ear measurement improves speech understanding in noise and patient satisfaction. Surveys indicate that fewer than half of hearing aid providers routinely obtain real ear measurements.

4) Free loss & damage coverage with no deductible: Most hearing aids purchased through an independent office will have manufacturer-provided loss and damage coverage for a period of time with a deductible of a few hundred dollars, whereas Costco offers this with no deductible.

5) Nationwide support: Traveling and need service on your hearing aids? As long as the local Costco has service appointments open, they can service you, and at no charge.

And of course, there's a few reasons you might not want to get Costco hearing aids:

1) Limited selection: Costco offers a limited selection of hearing aid models and brands, compared to an independent hearing aid clinic. At independent clinics, you have access to every make and model available on the market.

2) Not always the newest technology available: When the hearing aid manufacturers come out with new models or features, it takes a few months and sometimes years for that technology to arrive at Costco.

3) Hearing aids are sometimes de-featured:Some manufacturers remove features from their Costco models, such as tinnitus management, rechargeability, and remote programming.

4) Hearing aids are sometimes locked: A “locked” hearing aid is a hearing aid that can only be programmed/adjusted by one clinic. This limits your options if you are not happy with the provider or need faster service in a location with long wait times.

5) Long wait times have been reported: When you need service on your Costco hearing aids, you may wait a while.

6) Usually not suited for complex cases: For example, if you have assymetrical or unilateral hearing loss, Costco does not offer BiCROS and CROS hearing aids.

Learn more about Costco hearing aids at our blog: https://www.ziphearing.com/blog/costco-hearing-aids/

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