What are the Benefits of Live Call Monitoring with a Hosted Cloud Phone System?

If you ask employees what they love about their hosted cloud phone system, you’ll get a similar answer. The wide variety of features is always at the top of the list. Whether they’re getting voicemails and faxes delivered directly to their inbox, using video conferencing to connect with colleagues, creating customized auto-attendant to streamline things — or any of the hundreds of features available — the biggest complaint you will hear from employees is why didn’t we get these phones sooner?!? In fact, you’ll find some of the biggest supporters of cloud-based phone systems are supervisors. They love features like Live Call Monitoring.

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