NABH digital health Standards FPM HRM IMS by Dr Gaurav Saxena, Sr. Quality Manager, ACME Cosulting.

NABH Digital Health Standards Implementation 1st Edition.
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Topics Covered

1. Finance and Procurement Management
The hospital uses a digital system to manage its
a) Inventory, based on the stock movement of all hospital items.
b) Create and manage indents for any hospital item.
c) Create Purchase Orders.
d) record any quality concerns of the purchased hospital assets.
2. Finance and Procurement Management 2
The hospital uses a digital system to manage vendor and customer payments.
The hospital uses a
a) Digital payment channel to make vendor payment.
b) The hospital follows a periodic payment cycle, and the digital system reflects
about payments to be made or received in the upcoming cycles.
3. Finance and Procurement Management 3
The hospital uses a digital system to perform patient billing functions.
The hospital uses a digital system
a) For patients to pay for availing any hospital services.
b) That includes pre-defined charges for all key services and items.
c) Digital portal for patient and/or family member to view
provisional / final bills.
d) Digital standardized billing template.
e) To manage insurance claims.
f) Hospital uses a digital mechanism to notify and update about the TPA / insurance /empaneled agencies processes) to the patient and/or family.
g) To route its claim through Health Claims Exchange (HCE).
4. Human Resource Management
1. Objective Elements
2. The hospital uses a digital system to
a) Maintain personal files for all staff, and their confidentiality is ensured.
b) Medical practitioners at the hospital are registered in the Healthcare
Professionals Registry under ABDM.
c) Human Resource Information System (HRIS) for staff to manage their HR and payroll related activities.
5. Human Resource Management 2
The hospital uses a digital platform to keep track of recruitment and separation related activities.
The hospital uses a digital system
a) that is integrated with external job posting websites.
b) to manage employee resignation and related process. Auto notifications are triggered to various concerned departments through this system.
6. Human Resource Management 3
The hospital uses a digital system to monitor staff performance.
The hospital uses a digital system for hospital's staff to set goals and KPIs.
7. Human Resource Management 4
The hospital uses a digital system for training needs of the staff.
a) The hospital has a provision of conducting online induction training for
staff at the time of joining the hospital.
b) In addition to traditional means of learning and training, the hospital deploys digital means to provide periodic in-service trainings to the staff, wherever feasible.
c) The hospital has digital access to different medical journals.
8. Information Management System
Objective Elements
The hospital uses a digital system that follows defined
data standards, which are aligned with national and international guidelines.
a) The hospital uses a digital system to create health documents in an interoperable Fast Healthcare Interoperability Resources (FHIR) format as recommended by National Resource Centre for EHR Standards (NRCeS).
b) The hospital uses a digital system to define clinical standards for clinical terminology for the exchange of clinical health information.
c) The hospital uses a digital system in which all lab results are tagged against the Logical Observation Identifiers Names and Codes (LOINC) codes.
d) The hospital uses a digital system that complies to DICOM standards for digital imaging.
e) The hospital uses a digital consent management system to capture and enforce patient, hospital and jurisdictional privacy policies for hospital, and health information exchange between hospitals.
f) The hospital uses a digital system for patients to request for data correction, completion, update, and erasure of their personal data for which they have previously given consent.
g) The hospital uses a digital system to ensure mandatory fields in healthcare system are identified and filled for any patient record.
h) The hospital uses a digital system to define different templates for clinical and non-clinical usages.
i) The hospital has a designated IT team to manage digital operations.
j) The hospital uses a clinical decision support system to create customized care plans.
k) The hospital uses a digital dashboard to measure the quality-of-care delivery.


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