How to Create a Facebook or Instagram Chat Widget

This tutorial covers the new Facebook and Instagram Meta chat widgets, letting you connect with customers on their preferred platform without leaving your site.

You’ll learn step-by-step: create a widget in the Chat Widget tab, select Facebook or Instagram as the chat type, pick a connected Page or Account in the Chat Window tab, and save and embed with Get Code. We also explain the benefits: a cleaner, unified experience; automation-friendly onboarding and connection handling; and improved message management across Meta channels.

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Видео How to Create a Facebook or Instagram Chat Widget канала Pinnacle Ai