Organizational Opportunities from the Frontline Story 2 - Understanding Internal Customer Needs.mp4

Organizational Opportunities from the Frontline Story 2: Understanding Internal Customer Needs

An important element of becoming a high performing organization is understanding internal customer needs. Learn about an experience relative to the effects of lack of internal synchronization.

To make the organization more effective, most of the processes need to be less efficient.

“A system is never the sum of its parts it’s the product of their interaction.” - Russell L. Ackoff

#Organizationalperformance, #Sixsigma, #Continuousimprovement, #Lean, #Operationalexcellence, #Theoryofconstraints

https://futurestateengineering.com/

Видео Organizational Opportunities from the Frontline Story 2 - Understanding Internal Customer Needs.mp4 канала Future State Engineering