Why Ziemer Requires Certified Technicians from Every Distributor

When you're servicing high-precision medical devices, training isn't a nice-to-have—it's mandatory.

In this clip from the Training Impact Podcast, Bill Ryan, Director of Technical and Clinical Education at Ziemer Ophthalmic Systems AG, explains why certification is a non-negotiable requirement for every distributor technician. It's part of the business agreement, protects patient safety, and ensures audit-readiness. If a distributor isn't up to date, Ziemer wants to know why.

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