Troubleshooting Your Livestream: How to Plan Ahead and Get the Help You Need

Being able to troubleshoot your livestream is more important than you think. It's easy to fall into the trap of thinking that once you've got your show up and running, everything is smooth sailing.

The truth is, things can go wrong at any time - whether it be a technical glitch or an unexpected emergency.

When something goes awry on set, what do you do? How can you bounce back from a mistake quickly? What are some ways to avoid those mistakes in the first place?

In this episode, we're talking about how to deal with problems when they arise, as well as giving tips for avoiding them altogether!

We'll also hear from guest Katie Fawkes who shares her experience with troubleshooting live shows. She'll give us insight into what she did right (and wrong) in order to get through production without missing a beat.

Chapters
00:00 - Intro
01:33 - Review
03:18 - I have a plan! What could possibly go wrong?
04:48 - Do a test, push buttons, push it to its limits
05:07 - Have a closed Facebook group for testing
07:58 - Caution don’t point
08:30 - Do a personality test
09:22 - Be the calming voice
09:39 - Softskill - Building rapport
09:58 - Take screenshots during your tests
10:20 - Using the features in interview mode
11:37 - Let your guest know when the breaks are
12:08 - Read your guest
12:40 - Naming your private group
14:13 - Understand your gear
14:29 - Make sure your gear is where it is supposed to be (use tape)
15:41 - Biggest pain point (internet) don’t ignore it
16:19 - Consider an internet backup plan
18:49 - Beware of using copyrighted material
19:43 - YOU need to know the ins and outs of every single platform you will be using
21:01 - Don’t let anyone on your production network
21:25 - Have backups
24:03 - 👉🏻 Handling issues/troubleshooting
24:09 - Contacting support and what info to provide
27:03 - Using the community for general questions
30:36 - Practice, practice, practice
31:01 - Handling technical issues
32:12 - Be prepared and stay calm
34:20 - Expect that things will go wrong
35:51 - Consider having recordings of presentations as a backup
36:56 - Consider having a backup platform
38:42 - 👉🏻A look behind the curtain
41:38 - Exporting your scenes
44:19 - Knowing what you are going to say
45:34 - Wrap-up

Read the blog post: https://ecamm.com/blog/how-to-troubleshoot-live-video/

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Видео Troubleshooting Your Livestream: How to Plan Ahead and Get the Help You Need канала Ecamm Live