Airlines face government scrutiny over devaluation of frequent flyer programs

Frequent flyer miles are one way airlines try to coax travelers to repeatedly fly with them. However, the Department of Transportation is examining whether airlines have been making promises about the value of the miles but then later tweaking the fine print and making them worth less or harder to use. William Brangham discussed the programs with David Shepardson of Reuters.

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Видео Airlines face government scrutiny over devaluation of frequent flyer programs канала PBS NewsHour