Frequently Asked Questions | Bright Cellars

In this video we answer some of the most common questions about Bright Cellars! Find out where we get our delicious wines, how many wines you get, how often you get wine, and much more! Also, joining us today is the one and only Cab Girl.

Looking for a specific answer?

00:52 – What is Bright Cellars
01:31 – How does the quiz work?
02:14 – What if I don’t like the wine I get?
02:49 – What is a wine concierge and why should I call them?
04:15 – Are the wine concierges real people?
05:15 – What is the discount doesn’t work?
05:57 – What can I do on my own on the website?
07:17 – What if I order for both myself and my partner but we have different tastes?
07:47 – Do you offer individual wine for sale?
08:27 – Why does the quiz ask me about things other than wine?
08:50 – Where do Bright Cellars’ wines come from?
09:38 – What happens if I refer a friend?
10:18 – Why should I rate my wines?
11:01 – Will I always get the same wines?
11:29 – Can I just buy these wines in a store?
12:00 – Why do I keep getting the same wine results when I take the quiz?
12:36 – Do I have to get wine every month?
13:09 – Can I cancel my subscription at any time?
13:34 – What if I am not home during the day to get my box?
15:01 – Why if my wines get damaged in transit?
15:23 – Can I return my wines if I don’t like them?

Didn’t get your questions answered? Reach out to our concierge team through call, email, text, or social media DM!

Видео Frequently Asked Questions | Bright Cellars канала Bright Cellars