Screen Summit 2024: Enhancing Museum Experience through User-Centric Testing of RFID Technologies

As a UW Commlead Consultancy team, Lori and Kevin were tasked with applying UX Research strategies to identify points of improvement for the Museum of Flight’s new exhibit, Home Beyond Earth which used interactive touchscreen and RFID technology. The Museum of Flight’s Home Beyond Earth is about space stations, past, present, and future where we want users to be able to see themselves living their lives in space regardless of their profession.

While our target audience is school children and senior citizens, we had to ensure the exhibit’s UI was accessible by everyone regardless of their age, language proficiency, mobility, and visible abilities. We provided recordings of our Usability Research, design and accessibility solutions, visual analyses of the UI, and collated the data into consumable chunks with varying depth. Based on our research conducted both online and on-site, we provided redesigns of the 5 UI systems using the Figma tool and interactive prototypes to test the suggested improvements.

Видео Screen Summit 2024: Enhancing Museum Experience through User-Centric Testing of RFID Technologies канала UW Communication Leadership Graduate Program