Hospitality: The Hidden Cost of Caring

In the hospitality industry, customer experience is king, but at what cost? The pressure to provide exceptional service can take a devastating toll on the mental health and wellbeing of hotel staff, leading to burnout and a decline in professional wellbeing. In this video, we explore the hidden cost of caring in the hospitality industry and how it affects workplace wellness. From the front desk to the kitchen, we examine the common enemy of staff wellbeing and the importance of prioritizing mental health in the pursuit of exceptional customer experience. Join us as we delve into the often-overlooked issues facing hotel staff and explore ways to create a healthier, happier workforce.

For the full video:
https://youtu.be/-lKuWYMuvEg

Видео Hospitality: The Hidden Cost of Caring канала HotelStaff TV