How to Start a Business Process Outsourcing (BPO) Business For Beginners

In this comprehensive guide, Christian Velitchkov dives deep into the steps, strategies, and insights needed to successfully launch your own BPO (Business Process Outsourcing) company and call center. From foundational concepts to advanced strategies, Christian covers everything you need to know, including a detailed analysis on why the Philippines and Colombia are among the top destinations for hiring talented and dedicated teams.

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🌐 What You Will Learn:

Introduction to BPO & Call Centers: Understand the basics of BPO and how a call center operates within this business model.
Step-by-Step Guide to Starting Your BPO Company: From business planning, legal requirements, and infrastructure setup to technology and software essentials.
Why the Philippines & Colombia?: Insights into the business environment, culture, and talent pool in both countries.
Hiring Process Explained: Learn how to find, vet, and hire the best talents in the Philippines and Colombia, including tips on compliance with local employment laws and culture.
Operational Excellence: Tips on training your team, setting up efficient workflows, and ensuring high-quality customer service.
Scaling Your Business: Strategies for growth, expanding your service offerings, and scaling your operations internationally.

💡 Why Watch This Video?
Whether you're an aspiring entrepreneur or an established business looking to expand into the BPO sector, this video provides valuable insights and practical advice on setting up, hiring, and managing a successful BPO company and call center, with a special focus on leveraging the talent pools in the Philippines and Colombia.

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Видео How to Start a Business Process Outsourcing (BPO) Business For Beginners канала Christian Velitchkov