Fighting False Background Checks for Lyft and Uber Drivers! (RSG 173)

In this episode of The Rideshare Guy Podcast, Harry Campbell will chat with Larry Smith, Managing Partner at SmithMarco, P.C. There are a lot of positives to the gig economy, but of course I also hear a lot from drivers who are having issues with gig work. One thing that comes up the most? Unfair deactivations! Luckily, that’s what Larry and his firm specialize in: helping drivers who have been unfairly deactivated. Specifically, we’ll talk about what his firm specializes in, what he sees the most often in unfair deactivations for gig workers, and the types of people he works with. This includes sharing how Uber background checks happen as well as Lyft background checks.

Phone Number: 1.888.822.1777
Website: https://protectingconsumerrights.com/

Intro to Larry Smith

Consumer attorney
Managing Partner at SmithMarco, P.C., which he established in 2005
People who protect consumer rights
Consumer-facing areas of the law

Gig Work Background Checks

Can’t even log in as a driver without a background check – Checkr
Frequency of background checks is increasing – one person was getting checked 4 times a year!
Understandable since gig work used to be Wild West
Background checks with false information

Types of Cases SmithMarco Sees
Across all platforms!
“Got the wrong person” – people who have the same names who are confused with each other
Not having an updated file
Misreading a record

What Happens if You’ve Been Deactivated?

If it’s a background check issue, you’ll get a copy of your report and it will tell you why
Key is to not panic – Checkr will be the one that resolves this
Especially if it’s a case of mistaken identity, this is easily fixable
Contact SmithMarco and they will sit and figure it out with you

How New vs Long-Time Drivers Handle Background Check Issues

People who’ve passed background checks in the past but recently failed are far angrier
Drivers are angry about Checkr catching the issue, or about a false report
Need to figure out why, and what the damages are

Outro

Thanks to Larry for coming on the podcast!
Background check failures for false information are a smaller part of the unfair deactivation segment, but drivers have the most recourse here
Larry’s fees are covered, too, by the companies

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

Join 86,000 drivers on our free email newsletter: https://therideshareguy.com/email-sign-up

The RideShare Guy has interviewed top gig economy leaders and reporters such as

• Uber CEO Dara Khosrowshahi - https://www.youtube.com/watch?v=rSiNJCwbcEk
• Lyft COO Jon McNeill - https://therideshareguy.com/rsg093-why-lyft-coo-jon-mcneill-is-all-about-the-drivers/
• GetUpside COO Wayne Lin - https://youtu.be/RAofeBFG78g
• Executive Director Automotive Research Stanford, Dr. Stephen Zoepf, PhD MIT
• Senior Tech Policy Reporter at Ars Technica Tim Lee

Harry also consults for both established corporations and start-ups. - https://therideshareguy.com/consulting/
Tags

#uberbackgroundcheck
#Lyftbackgroundcheck
#therideshareguypodcast

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Видео Fighting False Background Checks for Lyft and Uber Drivers! (RSG 173) канала The Rideshare Guy