Opening Keynote | Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Potential
In this opening keynote, Executive Director Thomas Lah will present the key concepts of TSIA’s latest book: Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Potential.
Back in 2018, Forbes published an article titled: Digital Transformation Four Years On: Hype Or Reality? In the following three years, the skepticism has mounted. Everyone is talking about digital transformation, but is there any “there there?” TSIA asserts that technology companies have just begun to tap into the true potential of digital transformation. Thomas will outline the key levers of digital transformation that technology companies should aggressively be pursuing:
- The Digital Customer Experience,
- Products that climb the value ladder,
- Outcome aligned pricing,
- Data driven sales,
- Customer Success at scale, and
- Digitally enabled partners.
Thomas will also review the friction points that are creating this phenomenon of digital hesitation.
Видео Opening Keynote | Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Potential канала TSIA (Technology & Services Industry Association)
Back in 2018, Forbes published an article titled: Digital Transformation Four Years On: Hype Or Reality? In the following three years, the skepticism has mounted. Everyone is talking about digital transformation, but is there any “there there?” TSIA asserts that technology companies have just begun to tap into the true potential of digital transformation. Thomas will outline the key levers of digital transformation that technology companies should aggressively be pursuing:
- The Digital Customer Experience,
- Products that climb the value ladder,
- Outcome aligned pricing,
- Data driven sales,
- Customer Success at scale, and
- Digitally enabled partners.
Thomas will also review the friction points that are creating this phenomenon of digital hesitation.
Видео Opening Keynote | Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Potential канала TSIA (Technology & Services Industry Association)
Показать
Комментарии отсутствуют
Информация о видео
20 мая 2022 г. 22:33:21
00:36:51
Другие видео канала
![The State of Field Services 2024](https://i.ytimg.com/vi/bb8Esn6mgAw/default.jpg)
![Break Down Silos to Transform Your Business | TSIA World ENVISION](https://i.ytimg.com/vi/I3ibdmNrvw0/default.jpg)
![Channel Renovation: Evolving the Partner Value Exchange](https://i.ytimg.com/vi/GBn7Z-Z9ZNE/default.jpg)
![XaaS Partner Channel | Workshop Success Story with Cisco](https://i.ytimg.com/vi/7lFdYR9KuGI/default.jpg)
![Stop the Silos - Disrupt Thyself](https://i.ytimg.com/vi/25FHkNqGo9o/default.jpg)
![Build vs Buy: Improving Customer Support Quality With AI Sentiment Analysis](https://i.ytimg.com/vi/gY2-nkubNhU/default.jpg)
![What Have We Learned? Takeaways from TSIA World ENVISION](https://i.ytimg.com/vi/eTPRljZ1beY/default.jpg)
![You're Invited to TSIA World: Envision](https://i.ytimg.com/vi/CXgxyf1TLhw/default.jpg)
![Eliminating Silos between Sales, Service, and Success | Certinia](https://i.ytimg.com/vi/1xDiwksQyvo/default.jpg)
![TSIA World INTERACT: The Path to Profitable XaaS](https://i.ytimg.com/vi/wlZA9B1_uHw/default.jpg)
![Being Profitable is Cool #shorts](https://i.ytimg.com/vi/zsscJwgVh2A/default.jpg)
![The Role of Sales in the XaaS Transformation](https://i.ytimg.com/vi/_ZbfaLCczqY/default.jpg)
![Experience TSIA World: Interact](https://i.ytimg.com/vi/O77er1nLGUE/default.jpg)
![Personal XaaS Transformation](https://i.ytimg.com/vi/-yjsq5N2F7w/default.jpg)
![Join TSIA World INTERACT for Research on AI for Tech | The Rise of AI in Technology Business Models](https://i.ytimg.com/vi/id4a2KsU_vU/default.jpg)
![Digital B2B: What Has to be True?](https://i.ytimg.com/vi/3h9dPQYveU8/default.jpg)
![Experience TSIA World: Envision](https://i.ytimg.com/vi/0fe33FbMXyA/default.jpg)
![Top Customer Success KPIs to Measure](https://i.ytimg.com/vi/-DZo78iyWec/default.jpg)
![The Future of Work will be Powered by AI](https://i.ytimg.com/vi/ig6Yaqe5bGc/default.jpg)
![Experience the TSIA Interact Virtual Event](https://i.ytimg.com/vi/rQQSrmtIE-c/default.jpg)