Manage Your Customers Expectations

Start at (14:50)

The online shopping experience is part of today's art world more than ever. Communicating with your customers is one of the best services you can provide.

Let them know a time-line for delivery:
Regular production turnaround time plus shipping time. Holiday/Delay times.
Order deadlines

Let them know as much about the products:
Photos on your online shop
Support photos on your social
Note that colors on screen can vary
Detailed descriptions

Be responsive:
Emails / Social messages
Note Refund policy

You can grab images and text from your order fulfillment source like us FinerWorks.com

Example sites we looked at:
https://honeycombproverbs.com/
https://choicegoodsbrand.com/
Search Etsy pages for examples as well

Видео Manage Your Customers Expectations канала FinerWorks