Stop Spam in Email-to-Case — Salesforce Spam Filter Setup

In this video I show how to stop spam when using Email-to-Case in Salesforce.

After enabling Email-to-Case, you may start receiving spam emails that automatically create Cases.

To prevent this, you can configure Spam Filter settings and block unwanted messages.

In this demo:
-- Open Setup
-- Go to Spam Filter settings
-- Enable spam filtering
-- Configure blocking rules
-- Test spam protection
-- Check created cases

After this setup:
-- Spam emails will not create Cases
-- Support queue stays clean
-- Only real requests are saved
-- Email-to-Case works correctly

This is useful for:
-- Support teams
-- Salesforce admins
-- Service Cloud users
-- Consultants
-- SaaS companies

Previous videos:

Email-to-Case setup
Close Case button fix

More Salesforce tutorials
https://dscopeai.com

More Salesforce guides:
https://dscopeai.com/guides

Видео Stop Spam in Email-to-Case — Salesforce Spam Filter Setup канала Pavel Konan