Maple Rotisserie Case

In this video, we explore the FICTIONAL Maple Rotisserie case study. As a staple Canadian quick-service restaurant chain featuring 150 locations and generating $1.2 billion in annual gross sales, Maple Rotisserie is rapidly expanding its digital footprint. We will break down their cloud-based IT infrastructure, their growing digital sales channels, and the critical cyber threats that could disrupt their operations.

What you will learn in this video:
- The IT & Digital Landscape: An overview of their centralized Toronto data center, cloud-based Enterprise Resource Planning (ERP) system, and critical digital sales channels—including their proprietary mobile app (with over 2 million downloads) and integrations with third-party delivery platforms like Uber Eats and DoorDash.
- Budget & Staffing: A look at their 85-person IT department, operating with a substantial $75 million IT budget for 2025. We will look specifically at the $5.25 million (or 7%) allocated to cybersecurity, which auditors have recently flagged as potentially inadequate.
- The Threat Landscape: A deep dive into the top cyber risk scenarios threatening the restaurant chain. We analyze the impacts of Point-of-Sale (POS) malware that captures credit card data, a ransomware lockdown of their online ordering platform, DDoS attacks during peak dining hours, and insider threats at franchised locations.
- Risk Tolerance & Strategy: An explanation of Maple Rotisserie's moderately risk-averse risk appetite (rated at 0.35). You will see the strategic challenge management faces in aligning its cybersecurity budget with its rapid digitalization and its 2025–2029 expansion goals.

For Students: This case study will challenge you to apply your risk management frameworks to the fast-paced quick-service restaurant sector. Your mandate is to conduct a comprehensive scenario-based cybersecurity risk assessment and evaluate whether their current cybersecurity funding is adequate to protect their expanding digital presence. Pay close attention to how a breach on their POS systems or a disruption to their mobile app could devastate their revenue and customer loyalty!

#Cybersecurity #RiskManagement #BTM440 #RestaurantTech #POSMalware #InfoSec #CaseStudy #Ransomware #CloudSecurity #TechEducation

Видео Maple Rotisserie Case канала Marc-Andre Leger